02Privacy Policy
Personal Information Collection
We collect the user’s name, phone number, and email address upon account registration within the app.
Location Data Collection
We collect location data solely for the purpose of dispatching and guiding the service technician to your specified location.
Purpose of Data Processing
All collected data is used exclusively to process, facilitate, and expedite your service requests.
Address Privacy Protection
Your home or workplace address is kept strictly confidential and shared only with the assigned technician during active requests.
No Sale of Personal Data
Under no circumstances do we sell, trade, or lease users’ personal data to third parties or commercial entities.
Server Security
We implement advanced firewalls and robust security protocols to safeguard your personal data from unauthorized access or breaches.
Local Storage & Cookies
The application utilizes local storage solely to maintain your active login session and store user preferences.
Right to Account Deletion
Users retain the explicit right to request full account and data deletion directly through the app settings.
Right to Data Rectification
Users have the right to review, update, or correct their personal name, address, or phone number anytime within their profile.
Notification of Policy Changes
Any modifications to this privacy policy will be promptly communicated to users via in-app push notifications.
Legal Disclosure
We reserve the right to disclose personal information strictly to legal authorities or courts upon receiving official legal mandates.
Children’s Data Protection
Our app is not directed at individuals under 18 years of age, and we do not knowingly collect personal data from minors.
Privacy Contact Information
For any queries or concerns regarding data privacy, users can readily contact us via our technical support email.