FAQ
Quick answers about booking, payments, and coverage.
Choose a service, confirm your address and preferred time, then submit the booking. A verified technician is assigned automatically.
Choose a service, select your address and preferred time, and we will assign a verified technician.
We accept cash, card, online payment, and wallet balance.
We currently serve Erbil, Sulaymaniyah, Duhok, Zakho, Baghdad and are expanding rapidly.
Yes, you can reschedule or cancel from your customer dashboard subject to our cancellation policy.
Every technician passes identity checks, skill review, and ongoing performance monitoring before appearing in HomeHelp.
You can pay by cash, card, online payment, or wallet balance depending on your city and service.
Yes. Cancel or reschedule from your customer dashboard according to our cancellation policy.
Yes. HomeHelp includes a 24-hour work guarantee. Report issues within the window for free remediation.
HomeHelp matches the best available verified pro for your job, time, and location. Preferences can be noted in the booking notes.
Most standard jobs finish within the estimated time shown on the service page. Complex jobs may require a follow-up visit.
Emergency or same-day options are available for selected services and cities when a technician is nearby.
Yes. Offices, shops, and property managers can book recurring or multi-location services. Contact support for business accounts.
If a job is cancelled within policy or cannot be completed, eligible amounts are refunded to the original payment method or wallet.
Each service shows a transparent starting price. Final totals may include materials or add-ons confirmed before work begins.
Apply via Become a Technician, upload documents, pass verification, then start receiving job offers in your zones.
Yes. Pick any available date and time slot during booking, or reschedule later from your dashboard.
Use the Contact page, in-app support chat, or email/phone listed in the footer. Our team responds during office hours.
We currently serve Erbil, Sulaymaniyah, Duhok, Zakho, Baghdad and expanding cities across Kurdistan and Iraq.
HomeHelp KRD is a professional home services platform connecting households with trusted technicians across Kurdistan and Iraq.
Labor is quoted upfront. Required parts are confirmed with you before purchase and added transparently to the total.
After job completion you can rate your technician. Ratings help other customers and keep quality high.
No questions match your search.
Still have questions?
Our support team is happy to help.